info@kumquatbaby.comphone: 626.296.3537 fax: 626.296.3566
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info@kumquatbaby.comphone: 626.296.3537 fax: 626.296.3566 |
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RETURN POLICY: We will gladly refund you if you return the item(s) in their original condition within 30 days of purchase. Once we receive the returned item, you will receive credit on your credit card in the amount that you paid (minus shipping). EXCHANGE POLICY: Exchanges on unused products can be made within 14 days of purchase. Once we receive the original item(s) back, we will send you the merchandise requested. Items are subject to availability. You must request authorization to return or exchange an item. Please email us at info@shopkumquat.com for an authorization number and for the address to return items to. Please include a copy of your invoice, a contact phone number, and the reason for the return or exchange. Note that your return shipping charges will be reimbursed if the item is being returned as a result of our error. |